FAQ

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Cash On Delivery payments.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

Customers should expect to receive their orders within 2 to 5 working days upon order confirmation.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

HOW TO REGISTER AS A SELLER?

You can go to register in top right of the homepage and register as a seller.

DO YOU SHIP INTERNATIONALLY?

We are currently only shipping in United Arab Emirates.

WHAT ARE THE FEES FOR REGISTERING AS A SELLER?

We don’t charge any fees for registering as a seller.

IS THE DELIVERY FREE?

We charge a delivery fee of AED20 all over UAE.

HOW DO I CONTACT CUSTOMER SERVICE?

For customer support sales@mutjar.com

CAN I SELL USED PRODUCTS?

You can sell used/new products.

WHAT DO I BENFIT FROM SELLING IN MUTJAR?

It’s a simple answer, you earn money.

HOW DO I SELL?

It’s easy, you just have to register as a seller/vendor and go to your dashboard and start selling.